We've designed our website to make things as easy for you as possible this holiday season. Here are some of our favorite features, plus a few time-saving tips to make your holiday season extra jolly this year!
Make Your List & Check It Twice
If you plan to knit or crochet gifts this year, now is the time to take stock. Here are some questions to ask yourself:
- Are there any recipients missing from your current list for handmade gifting? Don't forget about Secret Santa or white elephant gift exchanges - and you may wish to make something special for your knitting friends, or even your hairstylist or favorite barista.
- Do you have the right color and weight of yarn? Is there enough yardage to complete the project?
- Do you need to buy the pattern, needles, or other notions to finish any of the projects on your list?
- Is there anyone on your list who WON'T receive a handmade item from you? If so, what will you be gifting them instead? Make special note of anyone who will be gifted yarn or other craft-related items, this will come in handy in a minute!
Easy & Convenient
Shopping online can save a lot of time and money, and we like to make things easy by offering several fast, easy, secure and convenient payment options - in addition to all major credit cards, we also accept PayPal, AmazonPay, PayPal Credit and ApplePay.
There's no need to sweat the shipping, either: if you have a list of yarns and other supplies you'll need, you can take advantage of our free shipping offer for all orders above $125. Don't need to buy that much yarn? All US orders below $125 ship for only $5.
So, let's say you'll be making fingering weight hats for 5 people in your family, and that you have some knitting friends you'd like to gift a skein of yarn to as well. You could purchase 5 skeins of Himalayan Summit in each family member's favorite color, at which point you will qualify for free shipping, and then add on a few more skeins of yarn, Allure, or one of our yak enamel pins for your fiber friends, all while earning points with our loyalty program!
Join The Yak Pack
Earning points while you shop is easy when you join the Yak Pack (did we mention it's free?) - and you can redeem points to keep costs down, too. We can't think of a better way to make the most of your holiday budget!
Help Is Never Far Away
If you have questions, concerns, or just need a little advice, try our chat line! You can see when we are online or offline, and of course, we are always just a quick phone call or email away (click here to visit our contact us page).
You'll notice that many of our products have reviews from our customers, but did you know that you can also ask questions about each product? Just click on the questions tab to see what other users have asked, or post your own question for us to answer. You can also let us know how helpful each response is by giving a thumbs-up or thumbs-down!
Especially when it comes to hand-dyed yarns, it can be difficult to accurately represent every subtle nuance of a color, and also keep in mind that colors can vary by dye lot. While we do our best to accurately photograph each yarn color, your computer screen, operating system, and even the web browser you use can affect how colors are displayed when shopping online (interestingly enough, smartphones and tablets tend to display colors more accurately than laptops and desktop computers!).
With that in mind, we've designed our customer service policy to ensure your 100% satisfaction: return any unused product for a replacement or refund at any time, no questions asked.
Project Kits Make Great Gifts
Each of our exclusive project kits include yarn, a printed copy of the pattern, and other goodies that are sure to delight knitters - and you'll love the price! Many of our kits offer special savings and other perks when you purchase the yarn and pattern together in one convenient kit.
Gift-Giving Made Easy
Still not sure what to get your favorite knitter? Here's where our wish list and gift certificate options come in handy - both make it super easy to treat the knitter in your life to their favorite luxury yarns and fibers without all the guesswork.
We'd love to hear your own time-saving tips in the comments - and don't forget to pin this post to save for later!